Managed support
Keep every system online
Monthly coverage for your POS, camera and network stack — proactive monitoring, patching and a response target that matches how critical your uptime is. Plan members also save 10% on equipment orders.
Standard Support
$299 / month
Remote support and monitoring for a single site.
- Business-hours remote support
- Camera & POS health monitoring
- Firmware and patch management
- Next-business-day response
Priority Support
Popular$599 / month
Faster response with priority dispatch for busy operations.
- Everything in Standard
- Priority ticket routing
- 4-hour response target
- Quarterly system health review
- Two on-site visits per year
24/7 Support
$999 / month
Round-the-clock coverage for multi-site operations.
- Everything in Priority
- 24/7/365 phone and remote support
- 1-hour response target
- Unlimited on-site visits
- Dedicated account engineer
Upgrades and downgrades take effect immediately with pro-rated billing. Cancellation ends plan benefits right away.