Support
Help from the people who built your system.
Call (714) 420-2320 or email service@jbxsolutions.com. No ticket queue in another time zone — you reach the technicians who know your site.
Remote support
Most POS, printer and network issues get resolved on a remote session — usually within the hour.
Knowledge base
Step-by-step guides for reprinting tickets, adding menu items, clearing printer jams and pulling footage.
Downloads
Driver downloads, POS manuals and camera manuals for the hardware we deploy.
On-site dispatch
When it can't be fixed remotely, a technician is dispatched with loaner equipment where applicable.
FAQs
Common questions.
Need a technician today?
Tell us what's down and where you are. We'll confirm a window before the end of the day.